Refunds & Returns Policy
Refunds & Returns Policy
At foryourfocus, operated by EIGHT Horizon LLC, we are committed to your satisfaction and want every purchase to feel worthwhile. While we aim to deliver exceptional products and service, we understand that questions or concerns may arise. Here’s everything you need to know about how we handle these situations.
No Returns Required
Due to the nature of our products, we do not require physical returns. Once your order has been delivered, it is considered final. Please take a moment to double-check your order details before completing your purchase to ensure accuracy. If you encounter any concerns, we encourage you to reach out, and we’ll do our best to assist you.
Lost or Missing Packages
If your package is lost or damaged during shipping and you purchased Shipping Insurance at checkout, we’ve got you covered. We will promptly replace your order at no additional cost. Shipping Insurance is an affordable way to ensure peace of mind and guarantee that your order is protected during transit.
For orders without Shipping Insurance, we cannot guarantee a replacement for issues caused by the carrier. However, we do evaluate these cases carefully on a case-by-case basis to find a fair solution whenever possible. We want you to feel supported and will do what we can to assist you.
Incorrect Address
If you realize you’ve made a mistake with your shipping address, please contact us as soon as possible—ideally within 24 hours of placing your order. If your order has not yet been fulfilled, we’ll do our best to update the address to ensure it’s shipped correctly. Once an order has been fulfilled and shipped, we are unable to make changes or offer replacements. To avoid delivery issues, please double-check your address carefully before completing your purchase.
Why Choose Shipping Insurance
Shipping Insurance is the best way to protect your purchase against unexpected issues during transit, such as loss or damage. For just $2.99, it guarantees that any problems will be resolved quickly and hassle-free with a replacement at no extra cost.
We’re Here to Help
If you have any questions about your order or need assistance, please don’t hesitate to reach out to us. You can contact us by email at hello@foryourfocus.com or through the contact form on our website. Our team is happy to help and ensure your experience with us is as smooth and satisfying as possible.